General Information

Lulu Direct charges you for the print cost of each book when an order is placed. Because Lulu Direct uses print-on-demand production, you don't need to ...

The Order Import tool allows you to import a .CSV or a .XLSX file containing multiple orders for Lulu projects that you've collected outside of Lulu. Lu...

With Lulu Direct, you can accept pre-orders. While accepting pre-orders, do not connect your product to a Lulu project. Once you are ready to send the preor...

Items sold and printed through the Lulu Direct Shopify App must follow the content policy and guidelines as presented in our Terms and Conditions. Producers...

Each order includes a fulfillment fee. The fulfillment fee is the same regardless of the number of items in the order, but it varies based on the currency y...

No, we do not accept returns. We are a print-on-demand service and each order is custom printed. If your customer wishes to return what they purchased, this...

Yes, you can add Global Distribution to your Lulu Direct project. For distribution requirements and ISBN FAQs, review the Global Distribution section of the...

Overview When you sell products through Lulu Direct, you are the seller and the primary point of contact for your customers. Lulu Direct Customer Support p...

Lulu Direct allows you to create bundles, enabling customers to purchase multiple books as a set from a single product listing in your store. TABLE O...

Orders created in Shopify, WooCommerce, or Wix typically transfer from the host platform to Lulu Direct within 1-10 minutes. In some cases orders may be del...