General

Lulu Direct charges for the print cost of each book ordered. Because Lulu Direct fulfills orders using print-on-demand technology, you won’t have to prepay ...

Each order has a handling fee that varies depending on the quantity of the order. This is a packaging and handling fee charged by our print partners, and wi...

The Order Import Tool allows you to import a .CSV or a .XLSX file containing multiple orders for Lulu projects that you've collected outside of Lulu. We...

Our WooCommerce and Shopify integrations work by creating an order immediately after the order is placed by your customer. When you you accept preorders, th...

Shopify and WooCommerce allow you to collect tax from your customer as you see fit. When Lulu Direct fulfills an order, we must charge applicable taxes for ...

Items sold and printed through the Lulu Direct Shopify App must follow the content policy and guidelines as presented in our Terms and Conditions. Producer...

Profit is estimated by taking the retail price your customers pay and subtracting what you are paying Lulu on a per-order basis. To determine the retail pri...

If our automated system applies tax and you wish to make a legally tax-exempt purchase, a valid tax exempt or reseller certificate can be applied to your a...

Because you are the store owner, your customers should not reach out to us directly for order support. You maintain all customer data, while we act as the b...

A volume discount is automatically applied to an order based on the quantity of books ordered for each individual product.  For example, if one ...