General Information

Lulu Direct charges for the print cost of each book ordered. Because Lulu Direct fulfills orders using print-on-demand technology, you won’t have to prepay ...

The Order Import Tool allows you to import a .CSV or a .XLSX file containing multiple orders for Lulu projects that you've collected outside of Lulu. We...

With Lulu Direct you can accept preorders. When you are accepting preorders you do not want to connect your product to a Lulu project. Once you are ready to...

Items sold and printed through the Lulu Direct Shopify App must follow the content policy and guidelines as presented in our Terms and Conditions. Producers...

Profit is estimated by taking the retail price your customers pay and subtracting what you are paying Lulu on a per-order basis. To determine the retail pri...

Each order has an added fulfillment fee. The fulfillment fee is the same regardless of the number of items in the order, but it varies based on the currency...

If our automated system applies tax and you wish to make a legally tax-exempt purchase, a valid tax exempt or reseller certificate can be applied to your ac...

No, we do not accept returns. We are a print-on-demand service and each order is custom printed. If your customer wishes to return what they purchased, this...

Yes, you can add Global Distribution to your Lulu Direct project. We strongly recommend looking at our extensive Global Distribution section in our knowledg...

Your packing slip profile can be customized on your Lulu Direct settings page. The return address provided in the packing slip profile will be used on both ...