General

Our WooCommerce and Shopify integrations work by creating an order immediately after the order is placed by your customer. When you you accept preorders, th...

Shopify and WooCommerce allow you to collect tax from your customer as you see fit. When Lulu Direct fulfills an order, we must charge applicable taxes for ...

Items sold and printed through the Lulu Direct Shopify App must follow the content policy and guidelines as presented in our Terms and Conditions...

Profit is estimated by what you are charging your customer minus what you are paying Lulu on a per order basis. You should determine the cost of your Lulu D...

If our automated system applies tax and you wish to make a legally tax-exempt purchase, a valid tax exempt or reseller certificate can be applied to your a...

Because you are the store owner, your customers should not reach out to us directly for order support. You maintain all customer data, while we act as the b...

No, we do not accept returns. We are a print-on-demand service and each order is custom printed. If your customer wishes to return what they purchased, this...

A volume discount is automatically applied to an order based on the quantity of books ordered for each individual product.  For example, if one ...

We recommend downloading and reviewing the Lulu Book Creation guide below. We also recommend checking out the Print Book: How To section of our Knowledge ba...

Automated Payments allow for Lulu to process the payment for the orders and begin fulfillment of your orders automatically. Note: Production won’t begin...