FAQ for Lulu Direct

Getting Started 6

• How do I add the Lulu Direct app to my store?
• How do I set up my shipping cost in Shopify?
• I signed up for Shopify Lite. Can I still use the Lulu Direct App?
• Does Lulu Direct work with other Shopify Apps?
• Bundling Apps

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Account Set-Up 11

• How do I set up automatic payment/fulfillment with Shopify?
• How do I configure my products to collect the correct taxes?
• Ordering a Sample
• Can I take preorders?
• How can I change the Production Delay for my orders?

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Connecting Products 7

• Book Designer: Why can't I click Save?
• I’ve created a Product with Shopify; how do I connect it to Lulu Direct?
• What is a Variant, and how do I connect one to the Lulu Direct App?
• I sell a lot of Products in my store. How can I filter to see only my Lulu Direct books?
• What happens to my books If I decide to quit Shopify?

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Managing Orders 18

• How does Lulu Direct charge for Shopify orders?
• Why are my Lulu Direct orders Invalid?
• How do I track orders using Lulu Direct?
• What if an order contains Lulu Direct and non-Lulu Direct Products?
• Can I cancel an order through the Lulu Direct App?

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