General Information

What Happens in Case of a Customer Question or Complaint?
Because you are the store owner, your customers should not reach out to us directly for order support. You maintain all customer data, while we act as the b...
Wed, 15 Nov, 2023 at 10:34 AM
How Do I Format My Lulu Direct Project?
We recommend downloading and reviewing the Lulu Book Creation guide below. We also recommend checking out the Print Book: How To section of our Knowledge ba...
Fri, 3 May, 2024 at 10:58 AM
How Do I Order a Sample of My Project?
Ordering a sample can be done by placing an order after you’ve published your project on Lulu. Navigate to your My Projects page, which can be accessed at t...
Fri, 3 May, 2024 at 10:59 AM
PDF Creation Settings
When creating a PDF with Adobe Acrobat Pro, use Lulu's Adobe Job Options (attached below). After downloading the Job Options to your computer, double cl...
Thu, 8 Aug, 2024 at 10:01 AM
Does Lulu Provide Templates?
We provide templates for the most commonly used file types.  Interior: InDesign, Word, and PDF. Cover: InDesign, Photoshop, PNG, and PDF. You can...
Fri, 3 May, 2024 at 11:11 AM
Does Lulu Direct Have Any Minimum Book Order Requirements?
Lulu does not have any minimum book order requirements. Lulu is a print-on-demand company, and we only print books as they are ordered. You can place an ord...
Fri, 9 Aug, 2024 at 11:35 AM