Store Settings

How Do I Set Up Automatic Payment/Fulfillment for My Lulu Direct Orders?
To enable Automatic Payment, first navigate to the Lulu Direct Dashboard and click View Unpaid Order.  Click on the order, and from the Order Detai...
Tue, 12 Dec, 2023 at 2:18 PM
How Do I Add My Store to Lulu Direct?
Visit the Lulu homepage and select My Stores in the navigation menu at the top of the page. Click the Connect A Store button. Enter in your S...
Tue, 12 Dec, 2023 at 2:14 PM
How Do I Configure My Lulu Direct Products to Collect the Correct Taxes?
Shopify and WooCommerce allow you to collect tax from your customer as you see fit. When Lulu Direct fulfills an order, we must charge applicable taxes for ...
Wed, 15 Nov, 2023 at 10:32 AM
Do I Need to Install a Plugin or App to Use Lulu Direct?
If you are using WooCommerce, you need the WooCommerce plugin installed before you can connect your WooCommerce store to Lulu Direct. If you are using W...
Wed, 13 Dec, 2023 at 1:30 PM
What is a Production Delay and How Do I Change It for My Lulu Direct Orders?
Production Delay is the amount of time before an order is sent into production after payment has been submitted. During this delay, you can cancel your orde...
Tue, 12 Dec, 2023 at 2:21 PM
What are Automated Payments?
Automated Payments allow for Lulu to process the payment for the orders and begin fulfillment of your orders automatically. Note: Production won’t begin...
Thu, 21 Oct, 2021 at 12:54 PM
How Do I Update the Automatic Payment for My Lulu Direct Orders?
To update your card on file, you will first need to remove your current automatic payment method. Visit the Lulu Direct page and select Billing on the Lulu ...
Tue, 12 Dec, 2023 at 2:21 PM
Does Lulu Direct Work With Other Apps or Plug-ins?
Ecommerce platforms vet the apps and plug-ins used on their sites to ensure they meet certain usability standards. This does not ensure that other apps or p...
Fri, 15 Dec, 2023 at 3:46 PM
How Do I Set Up My Custom Packing Slip in Lulu Direct?
To customize your packing slip profile, go to your store's Settings page. This can be accessed by clicking My Stores > Store Settings. Scroll down to...
Tue, 12 Dec, 2023 at 2:21 PM