Account Settings

How do I set up automatic payment/fulfillment with Shopify?
With Automatic Payments enabled, Lulu Direct will charge you printing and shipping costs at the time of the order and begin fulfillment of your orders imm...
Mon, 16 Aug, 2021 at 3:13 PM
How do I set up my shipping cost in Shopify?
There are two different ways to set up your shipping cost in the Lulu Direct App. You can integrate your shipping settings with Lulu's live shipping ra...
Wed, 3 Nov, 2021 at 6:50 AM
How do I configure my products to collect the correct taxes?
Shopify allows you to collect tax from your customer as you see fit. When Lulu Direct fulfills an order, we must charge applicable taxes for printing and ...
Mon, 16 Aug, 2021 at 3:14 PM
How do I change the Production Delay for my orders?
The Production Delay is the time between when a newly created order is paid for and when it is sent to our production facilities. You can update the Produ...
Tue, 21 Sep, 2021 at 2:49 PM
How do I revise an existing project?
To revise your project in Shopify, please first make the desired edits to your source file(s). Next, please log into your Shopify account and navigate to ...
Mon, 16 Aug, 2021 at 3:22 PM
How do I make a phone number required during checkout?
Before the Lulu Direct App can validate an order and begin production, the order must include a phone number. If a phone number is not included in the ord...
Mon, 16 Aug, 2021 at 3:24 PM
How do I disconnect/update my automatic payment?
If you would like to update your automatic payment method, the first thing you'll want to do is disconnect the current payment on file. You can do th...
Mon, 16 Aug, 2021 at 3:24 PM