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Knowledge Base
Shopify App FAQ
General Information
6
How do I order a sample through Shopify?
How do I add the Lulu Direct app to my Shopify account?
I signed up for Shopify Lite. Can I still use the Lulu Direct App?
Can I create bundles in my Shopify store for Lulu Direct products?
Can I connect multiple Shopify stores to one Lulu Direct account?
Does the Lulu Direct App work with other Sales Channels?
Account Settings
7
How do I set up my shipping cost in Shopify?
How do I set up automatic payment/fulfillment with Shopify?
How do I change the Production Delay for my Shopify orders?
How do I make a phone number required during Shopify's checkout?
How do I update the automatic payment for my Lulu Direct App orders?
How do I revise an existing Lulu Direct App project in Shopify?
How do I set up my custom packing slip for Shopify in Lulu Direct?
Connecting Products
7
I’ve created a Product with Shopify; how do I connect it to Lulu Direct?
Book Designer: Why can't I click Save?
What is a Shopify Variant, and how do I connect one to the Lulu Direct App?
What happens to my books If I decide to quit Shopify?
What happens if I uninstall the app and install it again?
I sell a lot of Shopify Products in my store. How can I filter to see only my Lulu Direct books?
How do I disconnect a Shopify Product from Lulu Direct?
Managing Orders
8
Can I cancel an order through the Lulu Direct App?
Why are my Shopify orders "Invalid" in the Lulu Direct App?
How do I track Shopify orders through the Lulu Direct App?
What if a Shopify order contains Lulu Direct and non-Lulu Direct Products?
How will customers receive tracking information from my Shopify store?
Where can I find invoices for my Lulu Direct App orders?
What is the difference between Orders and Payments?
Can I update a Shopify project after an order has been placed?
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