How Do I Update My Custom Packing Slip in Lulu Direct?

You can customize your packing slip profile from your Lulu Direct settings page. 


This can be accessed by doing the following:
1. Login to your Lulu account. 

2. Click My Stores in the menu.

3. On the Lulu Direct dashboard, click your store to open it.

4. Click the Store Settings Button.

5. On the Store Settings page, scroll down to the Packing Slip section, and click Update Packing Slip.


What Can Be Updated on the Packing Slip?

You can update the following:

1. Return Address

2. Logo

3. A Short Message.


Important: Return addresses cannot be left blank. Lulu will use the billing address you provide as the return address on both the shipping label and packing slip by default, if no other return address is provided.


Upload your PNG Logo, sized at 1.75 x 1.5 in. PNG with a minimum of 200 DPI, and then select Save Packing Slip.


Note: Lulu converts color logos to black & white. We recommend using a PNG with a white background. Transparent backgrounds can sometimes cause the logo to appear obscured when Lulu converts the packing slip to a PDF for printing. See the attached PNG file for an example of an acceptable logo.


What Will Be Printed on My Customers' Packing Slips?

Lulu Direct packing slips are white labeled by default. 


The packing slip includes the following:
1. Order Number

2. Book Title

3. Quantity

4. Name and Address of the Recipient

5. Merchant Return Address


The packing slip does not contain any price information.


Example Packing Slip:

Note: Actual packing slips may vary.