Store Settings

How do I set up shipping?
By default all orders are automatically shipped via the lowest available shipping method and there are no settings you need to change on Lulu. If you want t...
Thu, 11 Nov, 2021 at 8:20 AM
What is a Production Delay?
Production Delay is the amount of time before an order is sent into production after payment has been submitted. During this delay, you can cancel your orde...
Thu, 11 Nov, 2021 at 8:34 AM
How do I make a phone number required during checkout?
We require a valid phone number to be included with the shipping address when an order is sent to us. However, WooCommerce doesn’t collect this information ...
Thu, 11 Nov, 2021 at 8:36 AM
How do I set up automatic payment/fulfillment?
You can enable Automatic Payment after the first order has first been received by Lulu and after the order has been Accepted. Navigate to your Lulu Direct S...
Thu, 11 Nov, 2021 at 8:37 AM
How do I disconnect/update my automatic payment?
To update your card on file, you will first need to remove your current automatic payment method. Visit the Lulu Direct page and select Billing on the Lulu ...
Thu, 11 Nov, 2021 at 10:20 AM
How do I set up my Custom Packing Slip Profile?
To customize your packing slip profile, go to your store's Settings page. This can be accessed by navigating to your Stores page, selecting Manage Stor...
Thu, 11 Nov, 2021 at 8:42 AM