Enter your search term here...
How do I set up shipping in WooCommerce?
By default, all orders are automatically shipped via the cheapest available shipping method, and there are no settings you need to change on Lulu. If you wa...
Fri, 18 Mar, 2022 at 11:22 AM
How do I set up automatic payment/fulfillment for my WooCommerce orders?
To enable Automatic Payment, first navigate to the Lulu Direct Dashboard and click View Unpaid Order. Click on the order, and from the Order Detai...
Fri, 18 Mar, 2022 at 1:03 PM
What is a Production Delay and how do I change it for my WooCommerce orders?
Production Delay is the amount of time before an order is sent into production after payment has been submitted. During this delay, you can cancel your orde...
Fri, 18 Mar, 2022 at 11:26 AM
How do I set up my custom packing slip for WooCommerce in Lulu Direct?
To customize your packing slip profile, go to your store's Settings page. This can be accessed by clicking My Stores > Store Settings. Scroll down t...
Tue, 26 Apr, 2022 at 2:26 PM
How do I update the automatic payment for my WooCommerce orders?
To update your card on file, you will first need to remove your current automatic payment method. Visit the Lulu Direct page and select Billing on the Lulu ...
Fri, 18 Mar, 2022 at 11:29 AM
How do I make a phone number required during WooCommerce's checkout?
Lulu Direct requires a valid phone number to be included with the shipping address when an order is sent to us. However, WooCommerce doesn’t collect this in...
Fri, 18 Mar, 2022 at 11:24 AM
New Support Ticket
Check Ticket Status