Shipping

Shipping FAQ
Lulu Direct is a print-on-demand company, so any physical products purchased will need to be printed and bound before they are shipped. This includes books,...
Wed, 3 Nov, 2021 at 6:53 AM
Changing a Shipping Address
A shipping address can only be changed within the Lulu Direct app if an order is in the “Unpaid” or “Invalid” status. To change the address, click the “Re...
Mon, 16 Aug, 2021 at 3:52 PM
Untraceable Shipping Methods
If an order is shipped via an untraceable method, we cannot track the progress of that order. Due to this, we recommend shipping via a traceable method wh...
Mon, 16 Aug, 2021 at 3:53 PM
Can Lulu Direct ship to Russia?
Due to factors beyond our control, we cannot guarantee orders shipped to Russia will arrive within a specific time frame. Long delivery times are a resul...
Mon, 16 Aug, 2021 at 3:56 PM