Shipping

Shipping FAQ

Lulu Direct is a print-on-demand company, so any physical products purchased will need to be printed and bound before they are shipped. This includes books,...

Fri, 28 Apr, 2023 at 11:50 AM

How Do I Set Up Shipping In Wix?

By default, all orders are automatically shipped via the lowest trackable shipping method, and there are no settings you need to adjust on Lulu. Our shippin...

Wed, 6 Mar, 2024 at 1:56 PM

Changing a Shipping Address

A shipping address can only be changed within the Lulu Direct app if an order is in the “Unpaid” or “Invalid” status. To change the address, click the “Re...

Mon, 16 Aug, 2021 at 3:52 PM

Untraceable Shipping Methods

If an order is shipped via an untraceable method, we cannot track the progress of that order. Due to this, we recommend shipping via a traceable method wh...

Mon, 16 Aug, 2021 at 3:53 PM

Can Lulu Direct Ship to Russia?

Due to factors beyond our control, Lulu Direct cannot ship orders to Russia or Ukraine.

Wed, 15 Nov, 2023 at 10:38 AM

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