WooCommerce FAQ

General Information 8

• How do I add my WooCommerce store to Lulu Direct?
• Do I need to install anything to use Lulu Direct?
• How do I order a sample?
• Can I add Global Distribution to my Lulu Direct project?
• Will my Lulu Direct orders be automated?
• How do I format my Lulu Direct project?
• Why is there not an easily accessible link to the Lulu Direct page on Lulu.com?
• Is there an additional cost to use Lulu Direct with WooCommerce?

Store Settings 6

• How do I set up shipping?
• What is a Production Delay?
• How do I make a phone number required during checkout?
• How do I set up automatic payment/fulfillment?
• How do I disconnect/update my automatic payment?
• How do I set up my Custom Packing Slip Profile?

Connecting Products 5

• How do I connect a Product to Lulu Direct?
• How do I update a WooCommerce Product?
• How do I disconnect a product from Lulu Direct?
• What happens to my products if I deactivate my WooCommerce store?
• How do I uncrop my thumbnail in WooCommerce?

Managing Orders 8

• How do I accept/fulfill an order?
• How do I track orders using Lulu Direct?
• How will my customer receive tracking information?
• Why are my Lulu Direct orders invalid?
• How do I change the shipping method?
• How does Lulu Direct charge for orders?
• Can I cancel an order?
• Where can I find Lulu Direct invoices?